Contact Us
We're here to help with any questions or support you need
Get in Touch
Have questions about our skins, your order, or need technical support? Our team is ready to assist you.
Our Address
CS Gaming Hub
503 Alan Throughway
Hillborough M25 3BY
United Kingdom
Live Chat
Our live chat support is available on our website 24/7.
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible.
Frequently Asked Questions
How long does delivery take?
For digital CS2 skins, delivery is typically instant after payment confirmation. In rare cases, it might take up to 10 minutes for high-value items that require additional security verification.
What payment methods do you accept?
We accept all major credit cards, PayPal, cryptocurrency, and bank transfers. All payment methods are secured with industry-standard encryption.
How do I track my order?
Once your order is placed, you'll receive a confirmation email with a tracking ID. You can use this ID to check your order status in your account dashboard.
Are all skins authentic?
Yes, all skins sold on CS Gaming Hub undergo a thorough authentication process. We verify float values, pattern indexes, and ownership history before listing any item.
What is your return policy?
Due to the digital nature of CS2 skins, we have a limited return policy. However, if there's any discrepancy between the listed item and what you receive, please contact us within 24 hours.
Can I sell my skins on your platform?
Currently, we only purchase select high-tier skins directly from verified sellers. If you have a valuable collection to sell, please contact us for a private assessment.
Tip of the Day
Before contacting support about a skin issue, check the skin's float value and pattern index. Having this information ready can significantly speed up the resolution process.
CS2 Skins Glossary
Float Value
A number between 0 and 1 that determines the wear level of a skin. Lower values indicate better condition.
Pattern Index
A number that determines the exact appearance of patterns on certain skins.
StatTrak™
A feature on certain skins that tracks the number of kills made with that weapon.
Trade Hold
A security measure that prevents immediate trading of items between Steam accounts that haven't established trust.